Q.

The game has closed or disconnected while I was playing.

 A.

On the running, forced termination phenomenon means the connection is unstable temporarily or may be occurred by insufficient memory problem. If the game is frequently disconnected or terminated during game use, Please check below. 


① Please close the game completely and reconnect. 
 *  After completely close FreeRunner in background of the device,
    Please check again or connect again after rebooting your mobile phone. 

② Running/playing game in unstable network situation 
 * If the connection is not smooth in a Wi-Fi environment,
   Please try again in LTE environment though it is troublesome. 

③ Please check the storage space is enough. 
 * The problem may be insufficient storage space on a mobile device. 
   [environment setting] > [application management] > [select unused app] > [clear data & cache]

④ This is maybe crashed between game data installed on device and app, please delete completely and install again. 
 * If you use with Guest account, when you install the game again, your game data may be missed, 
   so please install again, after connecting account certainly.

※ Informed path of the menu may show different depending on Version of Android OS.