Q.

After payment, I didn't receive the item. (Android) 

 A.

When you purchase, depending on the market or your network environment, it may take some time to give you the item. 

In the case that you did not get the item, please after closing the game completely and access and check again. 

Even though after access again, in the case of not being received the item, please contact us at 1:1 with fill in the below contents. 

1. Nickname inside game :

2. Order number: Order number which starts with GPA. Or screenshot of payment history 

3. Payment Date : YYYY-MM-DD hh:mm (eg_20171101 18:00) 

4. Payment item name / Price : 

5. Google Play Store email address : (environment setting > personal > account and synchronize > check Gmail address)

6. Requirement : give item / cancel payment